HomeReady.aiBack to Guide

Privacy Policy

Last updated: June 2026

1. Information We Collect

When you use HomeReady.ai, we may collect the following information:

  • Account information: Name and email address when you create an account.
  • Payment information: Processed securely by Stripe. We do not store your card details.
  • Location data: Approximate location (country and city) via IP address to personalise content. This is not stored permanently.
  • Usage data: Anonymous analytics about how you interact with the site (pages visited, time spent).

2. How We Use Your Information

We use the information we collect to:

  • Provide access to purchased content
  • Process payments securely
  • Personalise content based on your location in the UK
  • Improve our service and content quality
  • Communicate important updates about your purchase

3. Payment Processing

All payment processing is handled by Stripe, a PCI-compliant payment processor. We never see, store, or have access to your full card number. Stripe's privacy policy governs their handling of your payment data. You can review it at stripe.com/privacy.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

  • Stripe: For payment processing
  • Analytics providers: Anonymous usage data only
  • Legal requirements: If required by law or to protect our rights

5. Cookies

We use essential cookies to maintain your login session and remember your purchase status. We also use privacy-focused analytics cookies to understand how visitors use our site. These analytics do not track individuals across websites.

6. Data Retention

We retain your account information for as long as your account is active to provide continued access to your purchased content. If you wish to delete your account, please contact us and we will remove your personal data within 30 days.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

For UK/EU users: You have rights under the UK GDPR and EU GDPR.

8. Security

We implement appropriate technical and organisational measures to protect your personal data. All data is transmitted over HTTPS, and sensitive operations are handled by PCI-compliant third-party services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out through the contact information provided on our website.